Client Care

Warranty details.

A KRONICS watch is built to outlast its first owner. The warranty is our formal promise; the servicing covenant is our long-term commitment.

01

One-Year International Warranty

Every KRONICS timepiece is covered against manufacturing defects for one year from the date of purchase. The warranty is valid internationally and transferable only with the original certificate.

02

Movement & Case

The warranty covers the calibre, case construction, crown, and hands. Damage caused by impact, moisture ingress beyond the stated resistance, or unauthorised service is not covered.

03

Lifetime Servicing Covenant

Beyond the warranty period, every KRONICS owner is eligible for lifetime servicing at a preferential rate. We keep the original specifications on file so each service preserves the watch as intended.

04

How to Claim

Contact concierge@kronics.ng with your reference number and a description of the issue. You will receive return instructions within one business day. Do not attempt to open the case yourself.

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